Since 1982, Plantation Shutters Ltd and the shutter industry have grown exponentially. From Rob (owner) solely driving around London measuring and fitting shutters for customers, we now have a team of expert surveyors and fitters working alongside an extensive office team who handle every stage of the order process allowing for a seamless experience for our customers. Having these separate teams prevents backlogs and allows for prompt ordering and installation of your shutters. We truly believe that having separate teams is pivotal in unprecedented times such as this and working with an all in-house team, never sub-contracting out, allows us to guarantee the same quality level of service and workmanship every time.
Companies who had temporarily closed their doors are now suffering back-logs of orders that were due to have been fitted over the last few months, with delays set to last for months. Plantation Shutters have never closed our doors to ensure that we have always remained available to the highest possible capacity for all our customer’s needs and to prevent such delays. The decision to remain open in the current circumstances was carefully thought out, with rigorous review of Government and Public Health England Guidelines informing the implementation of extra safety precautions and social distancing practices in our workspaces and during home visits. Moving into our next-door offices, our team are now situated more than 2 metres away from each other and we are utilising the space to spread out as much as possible. These precautions have enabled us to continue to measure, order and install shutters for our wonderful customers.
Being so long established, we are proud to outright own our offices, warehouse and our fleet of vans which ensures no large over heads for rent or lease payments. You can check out our financial position on Companies House but in summary, Plantation Shutters Ltd net assets exceed £1,000,000. This, teamed with a financially stable working style of no ‘hand to mouth’ operations sees that we are set to weather any storm and feel confident that we will be here for you for years to come. Our confidence in both our longevity and the build-quality of our shutters is reflected in our 10-year warranty available on all of our Nien Made produced shutters.
Investing in independent companies is an investment in the very best customer service, with no long wait times getting through to a call centre or sub-contractors with variable levels of experience and work quality. Our in-house team work from the same office at our base here in Battersea with our customers are at the absolute heart of everything we do. We want ordering your shutters to be an enjoyable experience from start to finish and we understand that everyone has varying requirements and preferences which is why your shutters are made for you and your home. We’re here to ensure these requirements and design choices are met to the highest standard.
Our hundreds of customers testimonials via Google and other reviews give an accurate reflection of day to day performance from clients we have had the delight of working with in the past.
If you would like to start your shutter purchasing journey or proceed with an order following a measure appointment with one of our experts, then don’t hesitate to get in touch with our friendly office team on 02088719222 today. We will be happy to help with any queries you may have.