How to Order

Ordering takes place once you have agreed with and confirmed all your shutter specifications. Simply call us on 020 8871 9222 and we will process your order.

Once the order is placed, it cannot be changed. Your shutters will then be made up according to your specifications. With every order placed, we email a full confirmation of the order displaying the specifications of your shutters as something for your records.

Our current lead times are approximately 10 to 12 weeks for installation. At about the half way point into the order, we will have more information about when the shutters will be ready and contact you to confirm a potential installation appointment or delivery date depending on the service you've selected. You will have plenty of time to prepare and make any arrangements for the installation of your shutters.

Being an independent company, we pride ourselves on making this ordering process as personal and as informative as possible. If you have questions or queries or would like to discuss the order process further, please call us on 020 8871 9222 or send us an email and we would be delighted to assist.

* If you live in and around London, we strongly recommend that you use our in house team of experts to measure your windows and fit your shutters due to the fact that shutters can be remarkably unforgiving if measured wrongly or installed incorrectly.

Our DIY service is only recommended to those of you who are experienced DIYers or have their private professional to carry out the measure independently.


Google Reviews

Nicola, a customer in Esher via Google

Great customer service from start to finish.

Ian, a customer in London via Google

Great quality shutters. Surveyor very knowledgeable and fitters did a great job. All round customer service excellent.

Amy, a customer in London via Google

Great quality shutters & fitted to perfection. Slight delay because of COVID-19, but communication and service was great throughout.