COVID-19 UPDATE

Coronavirus Update by Plantation Shutters Ltd

COVID-19 UPDATE

The Prime Minister’s recent announcement has been welcomed by many businesses who shut their doors throughout the lockdown period and steps back towards normality will be an uphill battle for many as they face backlogs that have accumulated whilst closed. We are fortunate to have found ourselves in less troublesome circumstances here at Plantation Shutters Ltd as our unique position has allowed our operations to continue over the past months and office work, measure appointments and installations have still been ongoing.

The decision to remain open was carefully thought out with rigorous review of Government and Public Health England Guidelines which informed the implementation of extra safety precautions and social distancing practices in our workspaces. Moving into our next-door offices, our team are now situated more than 2 metres away from each other and utilising the space to spread out as much as possible. These precautions enabled us to continue to measure, order and install shutters for our wonderful customers. 

As further governmental advice is presented and published, we will continue to update on how our operations are working. In the meantime, here is all the information about us, and your shutters, you want to know.

Featured Review

"Recommended to me by a friend and I would highly recommend to anyone else who is looking to get shutters installed. Super helpful service from the whole team at Plantation Shutters. From initially measuring up while I was abroad with work, to adjusting my order when I had changed my mind and the top-quality installation. Most importantly, the customer service and transparency has been great. I placed this order on 4th Feb (just as COVID-19 was spreading to Europe). The team were in regular contact throughout and still delivered on time - even a global pandemic could not derail them! Impressive stuff! Thanks again!!"

James, a customer from London via Google

FAQs

Are you open?

Our offices and warehouse in Battersea have remained open throughout the lockdown with extra safety procedures and social distance working in place. Measure appointments and installations have continued with careful adherence to Public Health England Guidelines informing how these are undertaken.

We have now been able to begin reopening our showroom on an appointment only basis and you can contact the team to arrange a showroom appointment today. Our Showroom remains closed for general walk-ins until further notice. We can also show you around our showroom with a Virtual Measure appointment for you to browse our different shutter styles, materials and colours. Safety is paramount to the whole Plantation team and we want to make sure that all of our staff and customers remain safe and healthy, so we will continue to review our showroom opening policy in line with government advice.

Can I still order shutters, how would I do this?

We are still placing orders for our customers and have been busy continuing to do so over the last few months. If you would like to take steps in ordering shutters, you can speak to our friendly office team who will assist you with putting together initial costings or book you in for a virtual or home measure appointment with one of our expert surveyors. You can also submit a contact request form for us to contact you directly and assist with any queries you may have about a new or existing order.

Already had a measure appointment? You can proceed with your order today. Simply give the team a call on 02088719222.

Will my shutters still be installed?

We have continued to install shutter orders for our customers with social distancing carefully practiced and our expert fitting team are fully equipped with PPE. Safety measures have been carefully implemented and we have ensured careful adherence to such measures by both our staff and customers. We will contact you upon notification from our supplier of an arrival date of your order to discuss a suitable installation date.

We understand that with everyone enduring their own personal circumstances of the effect of Covid-19 on their lives, some of our clients will choose to postpone installation until a later date. We are happy to ensure your order is installed only when you are ready as the safety all is paramount.

For a period, we were one of a very small handful of shutter companies in the country accepting deliveries. The scale of our operations allowed us to not only safely continue operating, but the size of our warehouse ensured that we could and continue to store orders for clients wishing to postpone installations.  Self-storing eliminates waits on retrieving orders from our supplier so there is no delay for customers who have postponed installation in proceeding as soon as diary availability allows.

Why Plantation Shutters Ltd?

In uncertain times such as these, many are weighing up companies’ longevity ahead of spending money or proceeding with large purchases. We endorse this as not only sensible, but necessary to ensure your money is secure and your order will be fulfilled by a dependable company that will still be there for any of your queries and needs for years to come.

Although current nation-wide circumstances are unprecedented, in 1982 Plantation Shutters Ltd became the first established shutter company in the UK and in times since then we have successfully weathered many a storm in the UK economy. A company cannot thrive for 38 years without absolute solid grounding in both its values and finances.

Plantation Shutters Ltd has been able to continuously grow and thrive in an ever-busying industry as we don’t believe in trading in a ‘hand to mouth’ manor allowing continual financial stability. We are lucky have minimal expenses that cause financial concern for some in these times; the buildings we work from, our fleet of vans and our warehouse are all owned with no rental or lease expenses attached. This means that whilst the industry is not as busy as usual, which is to be anticipated, whilst we still have a clear and steady stream of income we can avoid or minimise losses.

In difficult times, invest in an independent company with an all in-house team whose 10-year warranty grounds the confidence we have in not only our product, but in our longevity. Invest in reliability.

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Google Reviews

Nicola, a customer in Esher via Google

Great customer service from start to finish.

Ian, a customer in London via Google

Great quality shutters. Surveyor very knowledgeable and fitters did a great job. All round customer service excellent.

Amy, a customer in London via Google

Great quality shutters & fitted to perfection. Slight delay because of COVID-19, but communication and service was great throughout.