The world has changed in the last few months and so has the way we do shutters. We have been fortunate enough to remain open here at Plantation Shutters with way we operate adapted in numerous ways - from social distancing in the office to the enhanced safety precautions at all home-based appointments in line with Public Health England Guidelines.
One major change has been adjusting our measure appointment process which had traditionally been a hands-on interaction between clients and surveyors. The vital implementation of Public Health England Guidelines has seen appointments practiced with enhanced social distancing and some of our customers unable to allow visitors into the home. Safety first is a must and we needed to find a way to tailor appointments to ensure that the same level of service and detail is offered from a distance.
This is where virtual measure appointments have proved pivotal and changed the way we do shutters, in our opinion, forever.
The future of Shutters – Virtual Measure Appointments
How does it work?
One of our team of experts will video call you at an agreed time to discuss your shutters options with you. We can either guide you through taking rough measurements for indications of cost, or more detailed sizes including tolerances if you will be looking to place a relatively simple supply only order. The ability to remotely see the windows will allow us to advise on any queries you may have in more depth and give a more comprehensive idea of costs. We can show you samples and discuss all the finer details with you on the call, even taking you on a tour of our Showroom without having to leave the house.
Your resulting quote will reflect all of your shutter preferences and you will feel well informed about how you would like to proceed. These appointments are no obligation and completely free of charge.
How do I book?
Give the team a call on 0288719222 and we will book you in for a virtual measure appointment to suit you.
Not available to chat? You can submit a contact form and we will get in touch to discuss around your availability.
What do I need for a Virtual measure?
- A tape measure if taking sizes
- Any queries you have for the team
Many customers will book in for both home visits and virtual measures and this is a great steppingstone to a home visit if you’re not ready to jump straight in. Virtual measure appointments can also be used for straightforward supply only orders which is a great way for us to assist customers nation-wide even if you are outside of our measure and fitting scope.
For those based in London and the surrounding areas, these video calls will be predominantly used for initial cost enquiries to discuss everything you traditionally would at a home measure appointment to avoid prolonged visits to your home. Whilst window sizes can seem relatively simple, it takes an expert eye to understand the complexities of different windows - what tolerances are required and if, and when extra details such as bay posts, infill battens and T-posts are required. With over 30-years’ experience, Plantation Shutters truly are experts in all things Shutters so we would always recommend allowing us to take final responsibility for the window measurements with our Measure and Fitting service for a perfect finish.
If you are proceeding on a supply only basis then you can place with your order following this appointment only. For customers utilising our measure and fitting service then we will need to arrange a call out to take the final measurements for the shutters - you will also have an opportunity see some physical samples should you wish. The time at this home visit will be significantly reduced if a virtual measure appointment has taken place beforehand.