Made to measure appointments

Living Room Shutters by Plantation Shutters Ltd

Made to measure appointments

The world has changed in the last few months and so has the way we do shutters. We have been fortunate enough to remain open here at Plantation Shutters with way we operate adapted in numerous ways - from social distancing in the office to the enhanced safety precautions at all home-based appointments in line with Public Health England Guidelines.

One major change has been adjusting our measure appointment process which had traditionally been a hands-on interaction between clients and surveyors. The vital implementation of Public Health England Guidelines has seen appointments practiced with enhanced social distancing and some of our customers unable to allow visitors into the home. Safety first is a must and we needed to find a way to tailor appointments to ensure that the same level of service and detail is offered from a distance.

This is where virtual measure appointments have proved pivotal and changed the way we do shutters, in our opinion, forever.

The future of Shutters – Virtual Measure Appointments

How does it work?

One of our team of experts will video call you at an agreed time to discuss your shutters options with you. We can either guide you through taking rough measurements for indications of cost, or more detailed sizes including tolerances if you will be looking to place a relatively simple supply only order. The ability to remotely see the windows will allow us to advise on any queries you may have in more depth and give a more comprehensive idea of costs. We can show you samples and discuss all the finer details with you on the call, even taking you on a tour of our Showroom without having to leave the house.

Your resulting quote will reflect all of your shutter preferences and you will feel well informed about how you would like to proceed. These appointments are no obligation and completely free of charge.  

How do I book?

Give the team a call on 0288719222 and we will book you in for a virtual measure appointment to suit you.

Not available to chat? You can submit a contact form and we will get in touch to discuss around your availability.

What do I need for a Virtual measure?

  • A tape measure if taking sizes
  • Any queries you have for the team

Why virtual?

Many customers will book in for both home visits and virtual measures and this is a great steppingstone to a home visit if you’re not ready to jump straight in. Virtual measure appointments can also be used for straightforward supply only orders which is a great way for us to assist customers nation-wide even if you are outside of our measure and fitting scope.

For those based in London and the surrounding areas, these video calls will be predominantly used for initial cost enquiries to discuss everything you traditionally would at a home measure appointment to avoid prolonged visits to your home. Whilst window sizes can seem relatively simple, it takes an expert eye to understand the complexities of different windows - what tolerances are required and if, and when extra details such as bay posts, infill battens and T-posts are required. With over 30-years’ experience, Plantation Shutters truly are experts in all things Shutters so we would always recommend allowing us to take final responsibility for the window measurements with our Measure and Fitting service for a perfect finish.  

If you are proceeding on a supply only basis then you can place with your order following this appointment only.  For customers utilising our measure and fitting service then we will need to arrange a call out to take the final measurements for the shutters - you will also have an opportunity see some physical samples should you wish. The time at this home visit will be significantly reduced if a virtual measure appointment has taken place beforehand.

 

You can’t beat experience – Home Visit Measure Appointments

How does it work?

One of our expert surveyors will pay you a visit at an agreed time to take measurements of your windows, talk to you about design preferences and provide you with a quote. In light of current Public Health England guidelines, home visit appointments are taking place with careful social distancing practices and samples will be left in separate rooms to where the measuring is taking place for you to review. You can place your order on site should you wish, alternatively we will keep your measurements on file for up to a year so you can place the order any time within this timeframe following the appointment.

How do I book?

Give the team a call on 0288719222 and we will book you in for a home-visit measure appointment to suit you.

Not available to chat? You can submit a contact form and we will get in touch around your availability.

What do I need?

  • You do not need anything for a home visit, we will bring everything with us.

Experts know best

If you will be utilising our 30 years’ experience with the use our measure and fitting service, a home visit will need to take place for us to obtain final measurements. We take responsibility for ensuring your custom-made shutters fit perfectly. In light of current guidelines and restrictions during the COVID-19 pandemic, these appointments are not currently as ‘hands on’ as they would be in usual circumstances. This is however still an opportunity for you to meet face to face (2 metres apart) with a member of team and have a conversation within the home. We will also be able to establish details such as windowsill levels and bay angles which may impact on the completed finish or any extras required for your shutters.

Not quite ready for a measure appointment?

If you are in the early stages of looking at costs and are not quite ready to discuss your shutters in finer detail, you can submit some rough sizes using our Online Quote Calculator, send these measurements to us or give our friendly office team a call on 02088719222 and we will be happy to guide you through these prices.

Leave a comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.

.

Customer Reviews

Recommended to me by a friend and I would highly recommend Plantation Shutters to anyone else who is looking to get shutters installed. Super helpful service from the whole team at Plantation Shutters. From initially measuring up while I was abroad with work, to adjusting my order when I had changed my mind and the top-quality installation. Most importantly, the customer service and transparency has been great. I placed this order on 4th Feb (just as COVID-19 was spreading to Europe). The team were in regular contact throughout and still delivered on time - even a global pandemic could not derail them! Impressive stuff! Thanks again!!

James, a customer from London via Google