Following the Prime Minister's announcement on Saturday evening, a new lockdown will be undertaken across England commencing Thursday 5th November until Wednesday 2nd December.
Fear not though! With enhanced safety precautions in line with government guidelines, our team are still able to continue with all measure and installation appointments as planned for your fabulous new shutters.
We hope we have been able to answer any queries you may have below but if you would like to chat with any of our team we are still on hand in the office on 02088719222.
Are you open?
Yes! Our offices and warehouse in Battersea have remained open throughout this year including lockdown periods with extra safety procedures and social distance working in place. Measure appointments and installations have and will continue with careful adherence to Public Health England Guidelines informing how these are undertaken.
Is your showroom open?
Our Showroom is now closed until Wednesday 2nd December due to the new lockdown restrictions. We look forward to re-opening on an appointment only basis as soon as stores are once again able to operate. You can take a video tour of our showroom at a virtual measure appointment or we can still arrange for one of our expert surveyors to safely call out to properties and undertake a full measure appointment where they will have samples of all our ranges.
Can I still order shutters, how would I do this?
Absolutely, our supplier’s factory are still busy manufacturing orders as soon as they are placed. If you would like to take steps in ordering shutters, you can speak to our friendly office team who will assist you with putting together initial costings or book you in for a virtual or home measure appointment with one of our expert surveyors. You can also submit a contact request form for us to contact you directly and assist with any queries you may have about a new or existing order.
Already had a measure appointment? You can proceed with your order today. Simply give the team a call on 02088719222.
Will my shutters still be installed?
We are continuing to install shutter orders for our customers with social distancing carefully practiced and our expert fitting team equipped with PPE. Safety measures have been carefully implemented and we have ensured careful adherence to such measures by both our staff and customers. We will contact you upon notification from our supplier of an arrival date of your order to discuss a suitable installation date.
We understand that with everyone enduring their own personal circumstances of the effect of Covid-19 on their lives, some of our clients will choose to postpone installation until a later date. We are happy to ensure your order is installed only when you are ready as the safety all is paramount. Please note that as we are approaching our busy Christmas period, we are unable to guarantee that delayed installations will take place before January.
During the first national lockdown, we were one of a very small handful of shutter companies in the country accepting deliveries. The scale of our operations allowed us to not only safely continue operating, but the size of our warehouse ensured that we could and continue to store orders for clients wishing to postpone installations. Self-storing eliminates waits on retrieving orders from our supplier so there is no delay for customers who have postponed installation in proceeding as soon as diary availability allows.