In the office
Charlotte Luttman
General Manager - VIP Trade
Charlotte Luttman General Manager - VIP Trade
Charlotte ensures the smooth running of office administration, systems, procedures and appointments. She is the integral link between the client and the measure and fitting teams.
"Ordering by phone was easy. Charlotte was friendly & knowledgeable. Finding an appropriate date for taking measurements was very easy."
Michelle Poulson
Logistics Manager
Michelle Poulson Logistics Manager
Michelle is the one person who books most of our fitting appointments so if she gets in contact with you, that means your shutters are about to arrive and we are coming to see you very soon. She will also help you to get an estimate quote based on your measurements.
"I would like to thank Michelle for the excellent service she provided us with."
Beth R.
Administrator
Beth R. Administrator
Beth is predominantly responsible for our content creation and marketing although she is known to wear a few hats across the office. You may also come across Beth dealing with post-installation enquiries or assisting with sales and logistics. Beth is always on hand to help colleagues and customers alike, either as your point of contact or pointing you in the right direction.
Emma S.
Sales Manager
Emma S. Sales Manager
Emma heads up our sales team and keeps our whole sales operation running smoothly. She handles a vast majority of initial enquiries, guiding through any specifications or queries relating to your shutters. Emma’s efficient and customer driven work style ensures that the first steps of every shutter journey is seamless, prompt and well informed. When you reach out to the team, there is a good chance Emma will be the representative on hand to assist you with a lively and proactive outlook.
India Hutchison
Sales
India Hutchison Sales
India is one of the friendly voices at the end of the phone when you telephone us here at the office. Not only does India offer our fantastic sales service including quotations over the phone, booking measure appointments and discussing your shutters specifications with you; but if you pop in for a visit to our state of the art showroom, India may be the friendly face to greet you at the door.
"India is a delight to work with and made ordering our new shutters a breeze!"
Grace Handley
Sales
Grace Handley Sales
Grace is one of our skilled office consultants and is very much a woman of many talents. Behind the scenes, Grace has her finger on the pulse of all things Plantation Shutters assisting in many areas of the company including our accounts department. When she’s not applying her skills elsewhere, Grace is also a core member of our sales team assisting customers with general information about shutters from design to technical specifications. You might speak with Grace on the phone, via email or even meet with her in our showroom to help make your perfect shutters a reality.
Surveyors
James Whittlesey
Head Surveyor
James Whittlesey Head Surveyor
James is an established member of our measuring team and a real asset to Plantation Shutters’ company values. Whilst surveying is really where he shines, James is also a tried hand at shutter fitting making him very much an all-rounder where required. Approaching all things ‘shutter’ with a hands on approach, and always willing to go the extra mile, we often receive glowing reviews of James’s polite and helpful approach to home visits leaving our clients feeling well informed and excited at the tailored shutter design James has helped them achieve.
"James was pleasant, efficient and was really really helpful."
Joe Ercolano
Surveyor
Joe Ercolano Surveyor
Joe is the latest addition to our experienced team of surveyors and has already used his wealth of experience in different sectors to help wonderful clients enjoy beautiful new shutters in their home. Joe’s varied experience and friendly yet knowledgeable approach to shutter consultations makes him a perfect match for our measuring team and a great representative of the Plantation Shutters brand.
Vian Cole
Surveyor
Vian Cole Surveyor
Vian has an abundance of specialist knowledge from his many years working in the shutter industry, so you know your shutters are in safe hands when Vian is on the case. Having moved to London from his South African roots to become part of the part of the Plantation Shutters team, we’re thrilled to have Vian on board along with the skills and approachable manner he brings to our dedicated team of surveyors.
Andrew Colvin
Surveyor - South East of England
Andrew Colvin Surveyor - South East of England
Andrew is your local shutter specialist. He started working with shutters back in 1998 and has never looked back. He has seen the industry change over the years from hinging up to the introduction of high quality products from China and experienced all types of challenges.
"Andrew measured and fitted shutters in a professional manner leaving the area tidy. The process was efficiently done"
Allister Sly
Surveyor - South of England
Allister Sly Surveyor - South of England
Joining us from a background in construction, project managing and general building projects, Allister is exceptionally well equipped with 30 years’ experience across these industries. He embodies the customer centred work style which is absolutely central to our company values.
"I relish working with clients to ensure that their visions are realised when purchasing their shutters and my eye for detail, which is so important when dealing with such a premium product, means I am well placed to help you choose the right product."
Fitters
UK's most experienced fitting team
With an expert in-house team of fitters, some of whom have been here for over 20 years, there is no doubt we offer the best service in London and UK. Each fitter will attend a few appointments all around London on a daily basis always making sure each and every customer is well looked after and has a hassle-free experience installation day. These are some of the feedback they have received:
- "Phil provided an extremely professional service, we are very happy with our shutters and the fitting of them."
- "Jake was super friendly, very knowledgeable and efficient."
- "Both Nathan and Jake were very professional, they worked very quickly and showed us all the things we needed to keep the shutters beautiful."
- "Special thanks to Jordan who fitted my shutters, polite, knowledgeable, professional and extremely helpful."
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Sean - Customer in South East London via Google
Shutter are amazing.
Mark - Customer in South West London via Google
The service was excellent throughout the quote and installation process.
Adelaide - Customer in Battersea via Google
Great service, lovely people who measured and fitted my shutters. They arrived on time and very efficient. I recommend!
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