UK’s most experienced fitting team
With an expert in-house team of fitters, some of whom have been here for over 20 years, there is no doubt we offer the best service in London and UK. Each fitter will attend a few appointments all around London on a daily basis always making sure each and every customer is well looked after and has a hassle-free experience installation day. These are some of the feedback they have received:
- “Phil provided an extremely professional service, we are very happy with our shutters and the fitting of them.”
- “Jake was super friendly, very knowledgeable and efficient.”
- “Both Nathan and Jake were very professional, they worked very quickly and showed us all the things we needed to keep the shutters beautiful.”
- “Special thanks to Jordan who fitted my shutters, polite, knowledgeable, professional and extremely helpful.”
In the office
General Manager - VIP Trade
Charlotte ensures the smooth running of office administration, systems, procedures and appointments. She is the integral link between the client and the measure and fitting teams.
""Ordering by phone was easy. Charlotte was friendly & knowledgeable. Finding an appropriate date for taking measurements was very easy.""
Michelle is the one person who books most of our fitting appointments so if she gets in contact with you, that means your shutters are about to arrive and we are coming to see you very soon. She will also help you to get an estimate quote based on your measurements.
""I would like to thank Michelle for the excellent service she provided us with.""
Grace is our skilled sales manager and is very much a woman of many talents. Grace heads up our sales team and keeps our whole sales operation running smoothly. Her efficient and customer driven work style ensures that the first steps of every shutter journey are seamless, prompt, and well informed. Behind the scenes, Grace has her finger on the pulse of all things Plantation Shutters assisting in many areas of the company including our accounts department. When you reach out to us it is likely you will speak with Grace on the phone, via email or even meet with her in our showroom to help make your perfect shutters a reality.
Kris is one of our customer liaison superstars assisting our wonderful clients will all their shutter needs at the early stages of their journey. Working closely with our expert team of surveyors, Kris tackles many areas of the shutter enquiry process from putting together pre-quotes, booking appointments, utilising her shutter knowledge to advise where required and confirming the order of fabulous new shutters once placed. Kris enjoys showing off our state-of-the-art showroom and top-quality shutters when our clients call in to see us and her friendly, warm approach makes our home feel like yours too.
Sales & Marketing
All things Sales and Marketing, Hannah has hit the ground running since joining the Plantation Shutters team. She is always on hand to discuss the diverse range of options we offer, Hannah approaches every shutter need with a delightful blend of friendliness and professionalism. From initial inquiry to putting together pre-quotes, to booking appointments, and utilising her shutter expertise to advise. Alongside sales, Hannah heads up our marketing team, she is a fountain of creative knowledge and a social media guru, bringing fresh ideas to elevate our brand and enhance the customer experience.
Sales & Marketing
Tash is a ray of sunshine in our marketing and also our sales teams, adding her creativity and friendly approach to both aspects of Plantation Shutters Ltd. From engaging clients and guiding them through the early stages of their shutter journey to creating pre-quotes, scheduling appointments, and offering expert advice. Tash offers exceptional customer service, ensuring every interaction is positive and informative. With a keen eye for innovation, Tash is always ready to inject fresh and exciting ideas into our marketing campaigns to showcase our top-quality shutters, blinds, and awnings.
Vinny is a personable and approachable professional with a background in carpentry. He brings a keen eye for design and meticulous attention to detail to every property he visits. His commitment to unparalleled results ensures no element is overlooked in crafting impeccable shutters. With a passion for customer service, Vincent delivers a personalised and exceptional experience, combining his carpentry expertise with contemporary design sensibilities.
James leads our fantastic measuring team and is a real asset to Plantation Shutters’ company values. Whilst surveying is really where he shines, James is also a tried hand at shutter fitting making him very much an all-rounder where required. Approaching all things ‘shutter’ with a hands on approach, and always willing to go the extra mile, we often receive glowing reviews of James’s polite and helpful approach to home visits leaving our clients feeling well informed and excited at the tailored shutter design James has helped them achieve.
""James was pleasant, efficient and was really really helpful.""
Vian has an abundance of specialist knowledge from his many years working in the shutter industry, so you know your shutters are in safe hands when Vian is on the case bringing a fun, approachable and skilled manner to every property he visits. Vian gives unparalleled attention to every part of a shutter order down to the smallest detail, meaning clients are left with lots of great knowledge about their shutters following an appointment and a clear picture of what their stunning new shutters will look like.
Lee is a hub of knowledge for all things shutter and an all-round delight. When chatting through the details of your shutters, Lee can explain technical aspects in a simple and relatable manner which, combined with a great eye for design detail, allows for honest and experienced advise when requested. Years of experience has seen Lee exposed to a vast selection of windows and shutter designs so no matter how challenging the window that needs dressing is, it will be an easy task for Lee and his shutter knowledge.