We are a well-established and in-house company, all our employees are employed by us rather than freelance, and some have worked with us for over 20 years. With that experience, you know you are getting the very best service from our team of experts. We have been in the shutter industry for 40 years and plan to be for many more, so you know your warranty is safe in our hands. We wouldn’t be able to be the best without our amazing team; so read on to meet the UK’s leading shutter team.
Who will install the shutters?
Our team of expert fitters guarantees unrivaled service. Each fitter brings a wealth of experience and knowledge, seamlessly installing a wide range of shutters to suit any window type. Whether it’s bay windows, shaped arches, single sash windows, or security shutters, our fitters have the expertise to handle them all.
Our fitters ensure that each client receives personalised attention, treating their home with the utmost respect throughout the installation process. Furthermore, they provide comprehensive demonstrations on how to operate and care for the shutters, ensuring that every client is fully informed and satisfied.
Our goal is to provide a hassle-free installation experience for our clients, allowing them to sit back and relax while we take care of everything. You can trust that your shutters will be installed with precision, professionalism, and respect for your home.
Here’s what our clients have to say:
“Service was great throughout. Phil installed my shutters, not only did he completed four rooms in under 4hours, he is a professional and very skilled. He was very kind to clear up the mess and protected my carpets with a sheet. Couldn’t be happier.”
“The guys installing were friendly, skilled, and very professional and the place was left spotless. Cannot recommend them enough.”
“The installation service was quick and professional – no mess, no fuss – it was like he hadn’t been there at all. Would definitely recommend!”
Who is in the office?
The office team at Plantation Shutters plays a pivotal role in ensuring seamless operations and exceptional customer experiences. On hand to help with any questions from initial inquiry, to creating a pre-quote, arranging your measure appointment, placing your order, scheduling your installation date, and offering help with any aftercare queries.
Led by Charlotte, as the vital link between clients and our measuring and fitting teams, ensuring we excel in efficiency and client satisfaction. Michelle, our Logistics Manager, handles all things installation. Keeping track of your order, letting you know when it will arrive and scheduling suitable installation dates. Our Sales Manager, Grace, leads our sales team with efficiency and customer-centricity, ensuring a smooth journey from inquiry to purchase. Kris ensures exceptional, friendly, customer service and is highly knowledgeable about all thing’s shutters! Hannah and Tash work with the sales team alongside injecting their fresh ideas into marketing campaigns to showcase our top-quality products.
Find out what our clients think:
“Excellent throughout in terms of communication, initial quote, the range and flexibility of product, formal quote, news of manufacture, planning the installation with Michelle in the office, and at the time of installation.”
“Grace, who spent so much time with us on the phone, patiently talking us through all of the options and explaining everything to us. She was fun, friendly, and knowledgeable, and gave us confidence in the product from the start. Her advice on the design was invaluable, and she steered us in a better direction on various things!”
“From the prompt response to my query, to the quickly organised site survey and measurement, the people I dealt with were friendly, professional and gave great advice on their products. I was kept up to date on the progress of the manufacture and delivery and the fitting was organised to fit in with my schedule.
Who will measure my windows?
The surveying team at Plantation Shutters is an indispensable part of our commitment to excellence. With James’ leadership, Vian’s deep industry knowledge, Vinny’s background in carpentry, and Lee’s extensive experience, they collectively ensure that every measurement is precise, and every shutter design is perfectly tailored to your needs.
The professionalism, attention to detail, and customer-centric approach ensure that your experience with Plantation Shutters is nothing short of exceptional. In contrast to companies that rely on freelancers or subcontractors, we have an in-house team of experts who are fully invested in upholding our high standards of quality and customer satisfaction. This ensures consistent quality control and accountability throughout our entire process, giving you peace of mind that your window shutters are in the hands of professionals who truly care.
Read feedback from our satisfied clients:
“Thank you to the team at Plantation Shutters, especially to James, their head surveyor who did a brilliant job at measuring my imperfect windows.”
“Plantation Shutters was very professional from the beginning. The initial consultant talked through our options and provided his professional expertise to guide our decisions.”
“You truly feel like you’re buying your shutters from people who know shutters when you buy them from Plantation Shutters. Quality shutters, measured and fitted by the best in the business. We could not be happier with our shutters and the service we received from the friendly team.”
Together, our dynamic team at Plantation Shutters ensures smooth operations, efficient customer service, and a seamless journey for our clients from inquiry to installation. Happy Valentine’s Day from our team!
Get in touch today via our online contact forms or calling 020 8871 9222 and begin your shutter journey with a team you can trust.